Privacy Policy
Effective Date: April 26, 2025
Welcome to Chartledge. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
- Personal Information: Name, email, username, encrypted password, and Stripe payment info (processed externally).
- Investment Data: Stocks and cryptocurrencies you track, amounts, and pricing history.
- API Key Information: Personal API keys (optional, for portfolio fetching).
- Automated Information: IP addresses, session activity, device type.
- Communication Data: Email addresses for communication purposes.
2. How We Use Your Information
We use your information to manage accounts, process subscriptions, communicate updates, improve services, and enforce security measures.
3. Payment Information
Payments are securely handled by Stripe. We do not store your full credit card information.
4. Sharing of Information
We do not sell, rent, or trade your information. We only share information with:
- Stripe (payment processing)
- SendGrid (email delivery)
- Analytics providers (anonymized data)
5. Data Retention
Account data is kept while your account is active. Deleted accounts are permanently removed. Subscription data may be retained for compliance.
6. Your Rights
You can access, update, or delete your data and unsubscribe from communications at any time.
To cancel your Chartledge account, you may either:
– Click “Delete Your Account” to permanently remove your profile and data immediately, or
– Select “Cancel Subscription at Period End” to retain access until your current billing cycle ends, after which you may delete your account.
If you prefer assistance, email us at admin@chartledge.com.
7. Cookies and Tracking Technologies
We use cookies for caching and preference storage. You can manage cookies via your browser settings.
8. Security Measures
We employ SSL encryption, password hashing, secure API key storage, and restricted access to protect your data.
9. Third-Party APIs
Chartledge allows user to use API keys from Finnhub. We are not responsible for their data practices.
10. Changes to this Policy
We may update this policy. Significant changes will be communicated via email or app notifications.
11. Contact Us
If you have questions, contact us at:
- Email: admin@chartledge.com
- Website: chartledge.com
Thank you for trusting Chartledge to manage your investment tracking!
Encrypted API Key Protection
At Chartledge, your Finnhub API key is encrypted before being stored in our database. We use secure encryption protocols to ensure that even in the unlikely event of a breach, your sensitive financial data remains protected. Your API key is never shared with any third parties and is only used to fetch your portfolio information securely.